We try to restock popular items as often as possible. If an item you want is sold out, sign up for notifications on the product page to be alerted when it is back in stock.

If you receive a damaged or incorrect item, please contact our customer service team immediately at support@KICKSBY3Y.SHOP

OR DO NOT HESITATE TO TEXT OR CALL US AT 504-422-1496

We understand how important your purchase is, and we want to resolve the issue as quickly as possible. You can choose to have the item replaced or receive a refund. If you opted for our "Order Protection" shipping insurance, you will have additional coverage for any issues during shipping, ensuring that your purchase is protected. Please reach out to us with your order details, and we will assist you promptly.

Yes, all of our items are 100% authentic. We take pride in offering only genuine sneakers and streetwear clothing. We work directly with trusted brands and suppliers to ensure every product is real. You can shop with confidence knowing that everything in our store is the real deal.

Our company's "No Refund Policy" dictates that we do not accept any refunds once an order has been placed.

All orders are fulfilled the same or next business day via UPS Ground (2-5 Days) Shipping or USPS Priority Mail (2-5 Days). Depending on your purchase, additional information may be required and requested from us at support@KICKSBY3Y.SHOP which may cause delays in order fulfillment times. Shipping times depend on your location.

We do ship domestic and internationally. *NOTE: Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer, and does not include customs or additional fees which vary between countries customs and shipping agencies.